Miles Greer

Serious about
the work. Curious
about what’s next.

Program leadership / Applied AI

Explore my work

Experience

Miles Greer smiling, wearing glasses and a black blazer

Selected work

Vyndir

Real estate operations,
from leads to commissions.

Lead management, listing coordination, deal visibility, and commission forecasting in one workspace.

AI Workflow Designer

A browser canvas for planning
multi-agent workflows.

20 node types, reusable templates, and JSON export. Built entirely in the browser.

Dust to Dust

A western quick-draw game,
built from concept to launch.

Campaigns, local multiplayer, and a little frontier spirit. A complete AI-assisted product build.

OpenAI WebMCP Challenge · 2026

Exploring
human–agent
collaboration.

I participated in the WebMCP competition to explore how people and AI agents can work together around shared context and clear human decisions.

Collaborative project

Project Grapevine

I worked with a colleague on a disaster-response coordination experience, connecting responders, operational information, and AI agents to support human-led decisions.

Explore Project Grapevine

Independent adaptation

Grapevine Care

I adapted our shared foundation into a caregiver-focused simulation: helping teams carry resident context across disrupted schedules, caregiver readiness, shift briefings, and handoffs.

Explore Grapevine Care

Inside the approach

The design makes uncertainty visible. Agents help organize evidence and prepare next steps; people retain responsibility for consequential decisions. My focus was a coherent care story, useful WebMCP interactions, and iterative testing of the experience.

A simulation with fictional care scenarios.

Capabilities

Clarity across
complex work.

Program
leadership

Scope, sequencing,
and delivery.

Product
operations

Clear systems.
Useful workflows.

Applied AI

Hands-on building.
Human judgment.

How I build

Define

Frame the problem and constraints. Translate user needs into journeys, requirements, and a shared definition of success.

Build

Use Claude and Codex to develop products and coordinate specialized workstreams, while owning integration and tradeoffs.

Validate

Test behavior, visual quality, edge cases, and real workflows. Diagnose, refine, and retest before deployment and handoff.

Experience

I connect program leadership, product thinking, and hands-on AI building.

More about my background

Pace Communications

2023–present

Senior Client Solutions Partner

Client Solutions Partner, Jun 2023–Jun 2026
Senior Client Solutions Partner, Jul 2026–present

I lead complex digital programs across enterprise automotive, technology, healthcare, financial services, and multi-location consumer work.

Explore my responsibilities

Digital delivery. Lead platform migrations, WordPress transitions, MarTech integration planning, website enhancements, and editorial operations.
Program decisions. Connect scope, estimates, implementation sequencing, dependencies, and client priorities before teams commit to delivery.
Cross-disciplinary leadership. Align strategy, creative, development, analytics, MarTech, and project management with clear executive client communication.
Operating visibility. Synthesize account health, blockers, deliverables, and next actions into leadership reporting across a multi-account portfolio.
Applied AI. Build and pilot tools and workflows for resource planning, content audits, governance, and recurring reporting, with source evidence and human review.

Elm Street Technology

2016–2023

Sales → client services →
account management leadership

Advanced through three roles, ultimately supervising eight account managers supporting 3,200 SaaS accounts nationwide.

Explore my experience

Developed customer-success roadmaps, retention playbooks, and SaaS training. Led client projects across SEO, social, and targeted advertising while connecting customer needs to product adoption.

Contact

Let’s build
what’s next.

Have a program to lead, a workflow to improve, or an idea worth building? Let’s talk.